Privacy Policy

1. Data protection at a glance

General information

The following information outlines how your personal data is handled when you visit our website. Personal data is any data which can be used to personally identify you. For detailed information about data protection please refer to the privacy policy at the end of this text.

Data collection on our website

Who is responsible for data collection on this website?

Data related to this website is processed by the website operator. Please refer to the legal notice on this website for their contact information.

How do we collect your data?

Your data is in the first instance collected where provided by you. This can be e.g. data that you enter in a contact form.

Other data is automatically collected by our IT systems when visiting our website. This is primarily technical data (e.g. internet browser, operating system or the time the page was visited). This data is automatically collected as soon as you access our website.

Why do we need your data?

Some of the data is collected to ensure the website is working properly. Other data may be used to analyse your user behaviour.

What are your rights relating to your data?

You may request information at any time, free of charge, about the origin, recipients and purpose of your personal data that we have stored. You further have the right to request that this data be corrected, blocked or erased. To exercise these rights and for any questions related to data protection you may contact us at any time at the address listed under the Legal Notice. You further have the right to lodge a complaint with the responsible supervisory authority.

Analysis tools and third-party tools

When visiting our website your browsing behaviour may be analysed for statistical purposes. This is primarily carried out through cookies and using so-called analysis programs. Your browsing behaviour is typically analysed anonymously; the browsing behaviour cannot be traced back to you. You may object to this analysis or prevent it by refraining from using certain tools. For details please refer to the privacy policy below.

Sie können dieser Analyse widersprechen. Über die Widerspruchsmöglichkeiten werden wir Sie in dieser Datenschutzerklärung informieren.

2. General information and required information

Data protection

The operator of this website takes the protection of your personal data very seriously. We keep your personal data confidential and comply with data protection laws and this privacy policy.

Certain personal data is collected when you use this website. Personal data is data which can be used to personally identify you. This privacy policy explains which data we collect and how it is used. It also explains how and for which purpose that occurs.

We would like to point out that data transmission on the internet (for example, when communicating via email) may present security vulnerabilities. A seamless protection of data against access by third parties is not possible.

Controller information

The controller for the data processing on this website is:

Country life von Boch-Galhau GmbH & Co. KG
Linslerhof 1
66802 Überherrn

Phone: +49 (0) 6836-807-0
Email: info@linslerhof.de

The controller is the natural or legal person, who, alone or jointly with others, determines the purposes and means of the processing of personal data (e.g. names, e-mail addresses, etc.).

Withdrawing your consent to data processing

Many data processing operations require your explicit consent. You may withdraw your consent at any time. Simply email us. However, the legitimacy of the processing conducted based on the consent until such withdrawal is unaffected.

Right to lodge a complaint with the responsible supervisory authority

In the event of a violation of data protection law, the data subject has the right to lodge a complaint with the responsible supervisory authority. The responsible supervisory authority in matters of data protection law is the Data Protection Commissioner for the federal state in which the company headquarters are located. A list of the Data Protection Commissioners as well as their contact details can be extracted using the following link: https://www.bfdi.bund.de/DE/Infothek/Anschriften_Links/anschriften_links-node.html.

Right to data portability

You have the right to receive the data which is automatically processed by us with your consent or for the fulfilment of a contract in a commonly used and machine-readable format or to have this data transmitted to a third party. Personal data will only be transmitted directly to another controller where technically feasible.

SSL or TLS encryption

For security reasons and to ensure secure transfer of confidential information such as purchase orders or enquiries sent to us as the website provider, this website uses SSL or TLS encryption. An encrypted connection can be identified by the address bar of the browser changing from “https://” to “https://” and the padlock icon next to the browser address.

With SSL or TLS encryption enabled, third parties cannot gain unauthorised access to the data that you transmit to us.

Access, blocking and erasure

Under the applicable law you have the right to receive information, free of charge, about your stored personal data, its origin and recipients, and the purpose of the data processing including the right to correction, blocking or erasure of the data. To exercise this right and for any questions relating to the topic of personal data you may contact us at any time at the address specified under Legal Notice.

Objection to advertising emails

We hereby object to the use of contact data published within the scope of the legal notice obligation to send unsolicited advertising and information material. The operator of the website expressly reserves the right to take legal action for any unsolicited advertising information, for example spam emails.

4. Data collection on our website

Cookies

Some parts of our website use so-called cookies. Cookies are not harmful to your computer and do not contain viruses. Cookies are used to make our service more user-friendly, more effective and safer. Cookies are small text files that are stored on your computer and saved by your browser.

We mainly use so-called “session cookies”. These are automatically deleted at the end of your session. Other cookies remain saved on your device until you delete them. These cookies allow us to recognise your browser the next time you visit our website.

You can configure your browser to alert you when cookies are being placed and to decide individually whether to accept them, to block certain cookies, or to block all cookies, and to delete cookies automatically after closing your browser. Deactivating cookies may limit the functionality of this website.

Cookies required for electronic communication or to provide certain functions requested by you (e.g. basket function) are saved on the basis of Article 6(1)(f) GDPR. The website operator has a legitimate interest in storing cookies to provide technically faultless and optimised services. Any other cookies stored (e.g. cookies to analyse your browsing behaviour) are addressed separately in this privacy policy.

Server log files

The provider of the website automatically collects and stores information in so-called server log files, which your browser automatically transmits to us. These are:

browser type and version
operating system used
referrer URL
host name of the accessing computer
time of the server request
IP address
This data will not be merged with other data sources.

In this case the legal basis for data processing is Article 6(1)(f) GDPR, which permits the processing of data for the fulfillment of a contract or pre-contractual measures.

Contact form

When you use the contact form to submit an enquiry, we store your information from the contact form, including the contact information provided by you, in order to process your request and in case of follow-up questions. This data will not be shared without your consent.

The data entered in the contact form is therefore solely processed on the basis of your consent (Article 6(1)(a) GDPR). You may withdraw your consent at any time. Simply email us. However, the legitimacy of the processing conducted based on the consent until such withdrawal is unaffected.

We keep the data entered in the contact form until you request erasure, you withdraw your consent to storage, or the purpose for storing the data no longer exists (e.g. after completing your request). Compulsory legal provisions – particularly retention periods – remain unaffected.

Processing of data (customer and contractual data)

We collect, process and use personal data only to the extent that is necessary for the justification, structural formulation or modification of the legal relationship (inventory data). In this case the legal basis is Article 6(1)(b) GDPR, which permits the processing of data for the fulfillment of a contract or pre-contractual measures. We collect, process and use personal data relating to the use of our website (usage data) only insofar as this is required to enable the user to use or be invoiced for our services.

The customer data collected shall be deleted following the completion of the order or the termination of the business relationship. Statutory retention periods remain unaffected.

Data transmission upon the conclusion of the contract for services and digital content

We only transmit personal data to third parties if this is necessary to execute the contract, such as to the bank authorised to process payment.

No further transmission of the data takes place, unless you have expressly consented to its transmission. None of your data is disclosed to third parties, e.g. for advertising purposes, without your express consent.

In this case the legal basis for data processing is Article 6(1)(b) GDPR, which permits the processing of data for the fulfillment of a contract or pre-contractual measures.

5. Social media

Facebook plugins (like & share button)

Plugins operated by the social network Facebook, provided by Facebook Inc., 1 Hacker Way, Menlo Park, California 94025, USA, are integrated into our web pages. Facebook plugins are recognisable by the Facebook logo or the “like” button on our website. An overview of Facebook plugins can be found here: https://developers.facebook.com/docs/plugins/.

When you visit our website, the plugin creates a direct link between your browser and the Facebook server. In this way, Facebook receives the information that your IP address was used to visit our page. If you click the Facebook “like” button while you are logged into your Facebook account, you can link the contents of our website to your Facebook profile. In this way, Facebook is able to connect the use of our website to your user account. We would like to point out that we, as the provider of the web pages, do not obtain any information regarding the content of the transmitted data or its use by Facebook. Further information is available in the Facebook privacy policy at: https://de-de.facebook.com/policy.php.

If you do not want Facebook to associate your visit to our website with your Facebook user account, please log out of your Facebook user account.

Twitter plugin

Twitter service functions are integrated on our web pages. These functions are provided by Twitter Inc. 1355 Market St, Suite 900, San Francisco, CA 94103, USA. The use of Twitter and the “Re-Tweet” function enables websites visited by you to be connected to your Twitter account and disclosed to other users. Data is also transmitted to Twitter in this process. We would like to point out that we, as the provider of the web pages, do not obtain any information regarding the content of the transmitted data or its use by Twitter. Further information is available in the Twitter privacy policy at: https://twitter.com/privacy.

You can change your Twitter privacy settings under account settings at: https://twitter.com/account/settings.

Google+ plugin

Our website uses functions from Google+. This service is provided by Google LLC, 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA.

Collection and transmission of information: With the help of the Google+ interface you can publish information worldwide. Using the Google+ interface, you and other users receive personalised content from Google and our partners. Google stores both information provided by you for content +1 as well as information about the site which you have seen by clicking on +1. Your +1 may be inserted as a reference, together with your profile name and your photo, in Google services such as search results or in your Google profile, or other locations on websites and displays on the internet.

Google records information about your +1 activities to enhance Google services for you and others. The Google+ interface requires you to set up a public Google profile that is visible worldwide, where the name selected is a minimum for the profile. This name is then used for all Google services. In some cases this name may also replace another name that you have used when sharing content via your Google account. The identity of your Google profile can be displayed to users who know your email address or who possess other identifying information of yours.

Using the information collected: Besides the uses explained above, information provided by you is utilised in accordance with the current Google data protection provisions. Google publishes potentially summarised statistics regarding the +1 activities of the users or forwards these on to users and partners such as publishers, advertisers or associated websites.

6. Analysis tools and advertising

Google Analytics

This websites uses functions of the web analysis service Google Analytics. This service is provided by Google LLC, 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA.

Google Analytics uses so-called “Cookies”. These are text files which are stored on your computer, allowing your use of the website to be analysed. The information generated by the cookie regarding your use of this website will generally be transferred to a Google server in the USA and saved there.

The basis for saving Google Analytics cookies is Article 6(1)(f) GDPR. The website operator has a legitimate interest in analysing user behaviour for the purpose of optimising their website and their advertising.

IP Anonymization

We have activated the IP Anonymization function on this website. Consequently, your IP address is truncated by Google within member states of the European Union or other states party to the Agreement on the European Economic Area prior to being transmitted to the USA. The full IP address is only transmitted to a Google server in the USA and truncated there in exceptional cases. On behalf of the operator of this website, Google will use this information to analyse your use of the website, compile reports about website activity, and provide the website operator with other services related to website use and internet use. The IP address transmitted by your browser as part of Google Analytics shall not be merged with other Google data.

Browser Plugin

You can prevent the storage of cookies by setting your browser software accordingly; however, please note that in this case you may not be able to make full use of all functions of this website. You can further prevent Google from collecting the data generated by the cookie and relating to your use of the website (incl. your IP address) and from processing such data by downloading and installing the browser plugin available under the following link: https://tools.google.com/dlpage/gaoptout?hl=de.

Objecting to data collection

To prevent Google Analytics from collecting your data please click the link below. This will install an opt-out cookie, preventing the collection of your data when you visit this website in future. Disable Google Analytics.

For more information about how user data is handled by Google Analytics, please refer to the Google privacy policy: https://support.google.com/analytics/answer/6004245?hl=de.

Contract data processing

We have concluded a contract data processing agreement with Google and are implementing the strict guidelines set by the German data protection authorities in full during the use of Google Analytics.

Demographic characteristics from Google Analytics

This website uses the “demographic characteristics” function from Google Analytics. This enables reports to be compiled which contain statements regarding the age, gender and interests of visitors to the site. This data originates from interest-based advertising from Google as well as from visitor data from third-party providers. This data cannot be traced back to any individual person. You can disable this function at any time by altering the display settings in your Google account, or generally prohibit the collection of your data by Google Analytics as outlined in the paragraph “Objecting to data collection”.

Google analytics remarketing

Our websites use the functions of Google Analytics remarketing in connection with the cross-device functions of Google AdWords and Google DoubleClick. This service is provided by Google LLC, 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA.

This function allows the advertising target groups compiled using Google Analytics remarketing to be linked with the cross-device functions of Google AdWords and Google DoubleClick. In this way, interest-based, personalised advertising messages, which were tailored to you as a result of your previous usage and browsing behaviour on one device (e.g. mobile phone) can also be displayed on another of your devices (e.g. tablet or PC).

If you have given the appropriate consent, Google links your web and in-app browser history with your Google account for this purpose. In this way, the same personalised advertising messages can be placed on every device which you use to log in to your Google account.

To support this function, Google Analytics collects Google-authenticated IDs from users, which are temporarily linked with our Google Analytics data, in order to define and compile target groups for the cross-device advertising campaigns.

You can permanently object to cross-device remarketing/targeting by disabling personalised advertising in your Google account; follow the link below to do this: https://www.google.com/settings/ads/onweb/.

The summary of the collected data in your Google account is compiled exclusively on the basis of your consent, which you can give to or revoke from Google (Article 6(1)(a) GDPR). For data collection processes which are not conflated with your Google account (e.g. because you do not have a Google account or you have objected to this conflation), the collection of the data is based on Article 6(1)(f) GDPR. The website operator has a legitimate interest in the anonymised analysis of website visitors for the purpose of advertising.

Further information, as well as the data protection regulations, can be found in the Google privacy policy at: https://www.google.com/policies/technologies/ads/.

Google adwords and google conversion tracking

This website uses Google AdWords. AdWords is an online advertising service provided by Google LLC, 1600 Amphitheatre Parkway, Mountain View, CA 94043, United States (“Google”).

We use so-called conversion tracking in line with Google AdWords. Clicking on an advertisement placed by Google will place a cookie for conversion tracking. Cookies are small text files which the internet browser saves to the user’s computer. These cookies expire after 30 days and cannot be used to identify users. If a user visits certain pages of this website and the cookie has not yet expired, we and Google will be able to recognise that the user has clicked on the advert and been redirected to the page in question.

Every Google AdWords customer receives a different cookie. These cookies cannot be tracked via the websites of AdWords customers. The information received with the help of the conversion cookie is used to compile conversion statistics for AdWords customers who have opted for conversion tracking. The customers receive information about the total number of users who have clicked on their advert and been redirected to a page with a conversion tracking tag. However, they do not receive any information that could be used to identify users. If you do not wish to participate in tracking, you can object to the use of this function by simply deactivating the Google conversion tracking cookie via your internet browser under “User Settings”. You will thereafter not be included in the conversion tracking statistics.

The basis for saving “conversion cookies” is Article 6(1)(f) GDPR. The website operator has a legitimate interest in analysing user behaviour for the purpose of optimising their website and their advertising.

For more information about Google AdWords and Google conversion tracking, please refer to the Google privacy policy: https://policies.google.com/privacy.

You can configure your browser to alert you when cookies are being placed and to decide individually whether to accept them, to block certain cookies, or to block all cookies, and to delete cookies automatically after closing your browser. Deactivating cookies may limit the functionality of this website.

Facebook Pixel

For conversion measurement of visitor behaviour our website uses Pixel, a company of Facebook Inc., 1601 S. California Ave, Palo Alto, CA 94304, USA (“Facebook”).

In this way, the behaviour of visitors to the website can be tracked after they were redirected to the provider’s website by clicking on a Facebook advertisement. Thus the effectiveness of the Facebook advertisements can be evaluated for statistical and market research purposes and future advertising measures can be optimised.

The data collected is anonymous for us as the operator of the website, and we are not able to trace the identity of the user. However the data is saved and processed by Facebook, with the result that a connection to the relevant user profile is possible and Facebook can use the data for their own advertising purposes, in accordance with the Facebook data usage guidelines. In this way, Facebook can enable the placement of advertisements on web pages operated by Facebook, as well as outside of Facebook. We as the website operator have no influence over this use of the data.

You can find more information on the protection of your privacy in the Facebook privacy policy: https://www.facebook.com/about/privacy/.

You can also disable the remarketing function “Custom Audiences” under the settings menu for advertisements at: https://www.facebook.com/ads/preferences/?entry_product=ad_settings_screen. To do this, you must be logged in to Facebook.

If you do not have a Facebook account, you can disable user-based advertising by Facebook on the website for the European Interactive Digital Advertising Alliance: https://www.youronlinechoices.com/de/praferenzmanagement/.

7. Newsletter

Newsletter data

If you would like to receive the newsletter offered on the website, we require an email address from you as well as information which allows us to verify that you are the owner of the email address provided and that you agree to the receipt of the newsletter. Other data will not be collected, unless this is on a voluntary basis. We only use this data in order to send the requested information and we do not transmit this to third parties.

The data entered in the newsletter registration form is solely processed on the basis of your consent (Article 6(1)(a) GDPR). You can withdraw your given consent to the saving of your data and email address, as well as the use of this for the distribution of the newsletter, at any time, for example by clicking on the “deregister” link in the newsletter. However, the legitimacy of the processing already conducted based on the consent is unaffected.

The data provided by you for the purpose of the newsletter subscription is stored by us until your withdrawal from the newsletter service and is deleted after you unsubscribe from the newsletter. Data which was saved by us for other purposes (e.g. email addresses for the member area) remains unaffected.

Cleverreach

This website uses CleverReach in order to distribute Newsletters. This service is provided by CleverReach GmbH & Co. KG, Mühlenstraße 43, 26180 Rastede. CleverReach is a service which can be used to organise and analyse the distribution of the newsletter. The data provided by you for the purpose of the newsletter subscription (e.g. email address) is stored on CleverReach servers in Germany or Ireland.

Distributing the newsletter via CleverReach allows us to analyse the behaviour of the newsletter recipients. In this process we can analyse, among other things, how many recipients have opened the newsletter message and how often recipients clicked on certain links in the newsletter. With the help of so-called conversion tracking, we can also analyse whether a pre-defined action has taken place after clicking on the link in the newsletter (e.g. the purchase of a product on our website). Further information on data analysis using CleverReach can be found at: https://www.cleverreach.com/de/funktionen/reporting-und-tracking/.

The data is processed on the basis of your consent (Article 6(1)(a) GDPR). You may withdraw your consent at any time by unsubscribing from the newsletter. However, the legitimacy of the processing already conducted based on the consent is unaffected.

If you do not want CleverReach to perform analysis, you must unsubscribe from the newsletter. In order for you to do this we place a corresponding link in every newsletter message. Furthermore, you can also unsubscribe from the newsletter directly on the website.

The data provided by you for the purpose of the newsletter subscription is stored by us until your withdrawal from the newsletter service and is deleted both from our servers and the CleverReach servers after you unsubscribe from the newsletter. Data which was saved by us for other purposes (e.g. email addresses for the member area) remains unaffected.

For more information, please refer to the CleverReach privacy policy at: https://www.cleverreach.com/de/datenschutz/.

Conclusion of a contract data processing agreement

We have concluded a contract data processing agreement with CleverReach and are implementing the strict guidelines of the German data protection authorities in full during the use of CleverReach.

8. Plugins and tools

YouTube

Our website uses plugins of the Google-operated website, YouTube. The website is operated by YouTube, LLC, 901 Cherry Ave., San Bruno, CA 94066, USA.

When you visit one of our web pages that is equipped with a YouTube plugin, a connection to the YouTube servers is established. In line with this, the YouTube server receives information about which page on our website you visited.

If you are logged into your YouTube account, you allow YouTube to link your browsing behaviour directly with your account. You can prevent this by signing out of your YouTube account.

YouTube is used in the interest of making our online service appealing. This constitutes a legitimate interest according to Article 6(1)(f) GDPR.

For more information about how user data is handled, please refer to the YouTube privacy policy: https://policies.google.com/privacy.

Google web fonts

For the uniform display of fonts, this page uses so-called Web Fonts provided by Google. When a web page is accessed, your browser loads the required web fonts in your browser cache in order to correctly display texts and fonts.

For this purpose, the browser you are using must establish a connection with the Google servers. In this way, Google receives information that your IP address accessed our website. The use of Google Web Fonts is carried out in the interest of a uniform and appealing display of our website. This constitutes a legitimate interest according to Article 6(1)(f) of the GDPR.

If your browser does not support Web Fonts, your computer will use a standard font.

Further information on Google Web Fonts can be found at https://developers.google.com/fonts/faq and in Google’s privacy policy: https://www.google.com/policies/privacy/.

Google Maps

This page uses Google Maps through an API. This service is provided by Google LLC, 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA.

Your IP address must be stored in order to use Google Maps functions. This information is typically transmitted to a Google server in the USA and stored there. The provider of this website has no control over this data transmission.

Google Maps is used in the interest of an appealing display of our website and so that the locations specified on this website can be easily found. This constitutes a legitimate interest according to Article 6(1)(f) of the GDPR.

For more information about how user data is handled, please refer to the Google privacy policy: https://policies.google.com/privacy.

9. Other external tools

Call tracking – marketing telephone numbers

Our website uses services provided by the firm LocalPerformance GmbH, Munich. Thus any specified telephone numbers may be so-called call tracking phone numbers, with which telephone calls via the website can be anonymously analysed in the context of market analysis.

If you should call up a phone number generated by dynamic number insertion (DNI) and displayed on our website, this contact point can be saved to an existing user profile in an anonymised format. In this case the caller number is shortened to the last three numbers, to exclude the possibility of the full, person-specific phone number being deduced.

Therefore no personal data shall be processed. Consent is therefore not required. If this processing is however viewed as the processing of personal data, the legal basis is Article 6(1)(f) GDPR. The data is processed in order to improve our services which we offer to you.

However you have the right to object to the storage of your (anonymised) usage data with continued future effect. Please use the following link to do this. In this case, a so-called opt-out cookie is installed and personalised marketing telephone numbers will no longer be shown to you.

LocalPerformance call tracking opt-out

If you acquire a new device, carry out an upgrade or delete this opt-out cookie, you must start the opt-out process again. For the opt-out process to work, your browser settings must be configured to accept cookies from third-party providers. You can prevent the storage of cookies by configuring your browser software accordingly. However, please be aware that when doing so you may not be able to make full use of all of the functions on this website.

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